Search Engine Journal has found that 93% of online marketers promote their respective businesses on social media. They also found that the social platforms most commonly used for marketing purposes are Facebook, Twitter, and Google+. More than 70% of those who use...
If you’re the sole owner of a business, then there’s a good chance that you probably wear many different hats in managing your company. There is nothing wrong with being a solo entrepreneur, but you can’t deny the fact that more often than not, managing a business on...
Blogging is a really profitable undertaking, but it squeezes a lot of energy from you. Don’t be fooled by articles supposedly showing how you can make your blog earn money in just 5 days. To actually transform your blog into an earning venture, hard work is involved...
In the real world, making and keeping customers happy is no easy feat. It could be extremely time-consuming and emotionally draining. This explains why customer service is best left to people with the skills and competence to perform customer service-related tasks...
You made the right choice by making it your goal to invest in great customer service for your business. A rule of thumb of customer service: the quicker your response time, the better. In the context of the Internet explosion, responsiveness is measured in an...
