In the real world, making and keeping customers happy is no easy feat. It could be extremely time-consuming and emotionally draining. This explains why customer service is best left to people with the skills and competence to perform customer service-related tasks...
You made the right choice by making it your goal to invest in great customer service for your business. A rule of thumb of customer service: the quicker your response time, the better. In the context of the Internet explosion, responsiveness is measured in an...
In today’s highly competitive business environment, getting customers is considered much easier than retaining them. To enhance customer loyalty and ensure that your client pool patronizes your product or offering again, having efficient customer service is...
In recent years, more and more businesses have become increasingly inclined to set up their brand image in the digital world in order to promote their products and to reach out to their customers online. And with the advance of new and developed technologies, this has...
Why Businesses Should Consider Outsourcing If you own or manage a business, you’ll surely agree that the level of competition these days are greater than they’ve been before. Sure, you might have brilliant ideas and strategies in mind but it all comes down to how...
For companies in the early stages and for startups, the industry can be pretty intimating and stressful. Especially as the company is still trying to get off the ground, there are so many things that you have to remember, and as business owners, you might like to...
